Automatic call handling
Answers calls and starts the conversation according to the rules, schedules and objectives defined for the service.
Intelligent Voice Service
Handle every call with Artificial Intelligence.
An AI voice solution capable of answering calls, understanding requests, answering questions, collecting information and routing each contact to the appropriate next step.
Intelligent Voice Service
Handle calls with Artificial Intelligence, answer questions, collect data, qualify contacts and route requests automatically.
Customer service without unnecessary queues
The call is answered, understood and turned into an organised request.
A missed call can be a sale, an appointment or a support request that never reached the right team.
AI Voice can automate the first line of service and handle simple tasks, leaving human teams to focus on cases that really require intervention.
- Call flows configured around your business
- Information and answers based on authorised content
- Integration with calendars, CRM, APIs and other systems where applicable
Key capabilities
Voice service that does more than answer.
AI can adapt the conversation to the purpose of the call and collect the information required to complete or route the request.
Request understanding
Understands why the person is calling and guides the conversation to obtain the required information.
Collection and qualification
Can collect data, identify needs, prepare appointments or qualify sales opportunities.
Routing and integration
Routes calls or requests and can communicate with CRM, calendars, databases and APIs when an integration is configured.
How it works
From the call to the outcome, with context.
The flow is designed so the conversation has a clear objective and ends in a useful action.
Answer
AI receives the call through the configured voice infrastructure.
Understand
It identifies the reason for contact and consults the information required to respond.
Resolve or collect
It answers, collects data or performs an action allowed by the flow.
Route and record
When needed, it transfers or routes the request and keeps the context organised for the team.
Where it can be used
Intelligent Voice Service
Customer service
More calls answered and less information lost.
Answer common questions, collect requests, provide information or prepare a handoff to a team member with the key details already organised.
- Customer service
- FAQs
- Requests
- Triage
- Routing
- History
Sales and operations
Calls that can automatically start processes.
Qualify leads, collect callback requests, prepare appointments or trigger internal workflows through available integrations.
- Leads
- Appointments
- CRM
- Calendar
- Requests
- Automation
Assist Voice plans
A plan matched to your call volume.
All plans include incoming national calls and a one-off €149 activation fee.
Essential
149 €/month
200 minutes included / month
- One-off activation: 149 €
- Additional minutes: 0,45 €/min
- Incoming national calls
Business
299 €/month
500 minutes included / month
- One-off activation: 149 €
- Additional minutes: 0,45 €/min
- Incoming national calls
Volume
549 €/month
1 000 minutes included / month
- One-off activation: 149 €
- Additional minutes: 0,45 €/min
- Incoming national calls
Terms: prices exclude VAT. 12-month agreement. Included minutes do not carry over. There are no automatic overages: authorised additional minutes cost €0.45/min. Outbound calls, specific integrations and equipment are quoted separately.
Frequently asked questions
Intelligent Voice Service
In many scenarios an existing number can be retained or forwarded, depending on the operator and telecommunications infrastructure. The integration is assessed case by case.
Yes. The flow can transfer or route the call to a human team when intervention is required while keeping the context already collected.
Yes. The solution can be configured for different languages and service flows according to the needs and technical configuration of the project.
Next step
Want to see how AI could answer your company calls?
Tell us what types of calls you receive, what you want to automate and how routing works today. We will design the service flow with you.